Blog
My test strips show no chlorine reading even after shocking. Why?
Test kits are susceptible to bleaching in high concentrations of chlorine such as after shocking. Wait 24 hours… Read More
What kind of test kit do you recommend?
There are several test methods available through your local pool dealer. These include drop tests or strips. Either… Read More
What causes cloudy water/haze?
Your sanitizer level could be low. The pH could be high. Your filter might be dirty. You may… Read More
Why do I have foam in my spa?
The biggest culprit is detergent residue on swimming suits, but foaming can also be caused by cosmetics, sun… Read More
What impact do weather conditions have on my pool?
Weather affects the chlorine level in the pool as well as the pH. Hot weather will increase the… Read More
Should I be concerned about landscaping around my pool?
Yes. Landscaping chemicals often contain nitrates that consume chlorine and make it difficult to maintain the proper sanitation… Read More
What causes algae?
Insufficient sanitizer levels are the main cause but improper water balance and poor circulation can attribute to algae… Read More
What causes colored water?
Colored water results either from algae blooming or the oxidation of metals in the water. Algae comes in… Read More
What is the best method to remove a tight cap?
For in ground models, use the cap tool to loosen cap by hitting the handle with your open… Read More
How do I obtain a replacement part?
Call our Customer Service Department at 800-222-0169 or your local dealer.