Find A Dealer
Why Is My FROG® @ease® Sanitizing System for Swim Spas Tilting?
Ever find yourself wondering why your FROG® @ease® Sanitizing System for Swim Spas seems to be doing the cha-cha in your swim spa?
Well, worry not—you’re not alone, and there’s a simple explanation behind that groovy tilt.
Now, before you start questioning your swim spa maintenance skills, rest assured that your FROG @ease Sanitizing System is still hard at work, keeping your swim spa water Cleaner, Clearer, Softer and Easier®.
Here’s Why the FROG® @ease® Sanitizing System Tilts
1. Why It Tilts
The answer is quite simple: It’s natural for the System to “list” or tilt in the water. During shipping, the tiny granules of SmartChlor® inside the translucent silver cartridge shift, and it’s not uncommon for them all to settle to one side or the other.
When you put the blue Mineral Cartridge together with the SmartChlor Cartridge, the System floats in the water, with the heaviest side down, which may be at a tilt, depending upon where the granules are resting inside the Cartridge.
If they’re all together on the right side, the System will tilt slightly to the right.
This slight tilt doesn’t mean your system is off its game. The water still flows through the System, maintaining clean, clear water.
If you’re concerned about the tilting, test the water with a FROG® @ease® Test Strip – that will tell you right away whether or not the System is working.
As long as the top tab on the FROG @ease Test Strip reads darker than the Out Indicator on the bottle, the SmartChlor Cartridge has enough SmartChlor.
2. Impact on Water Care
While a tilting FROG @ease Sanitizing System might look a little off-kilter, what really matters – is water care. Despite its lean, your System is still diligently working to keep your swim spa water clean and clear.
FROG @ease for Swim Spas is the only complete sanitizing system for swim spas. It was purpose-built for swim spa’s unique water volumes and temperatures. It self-regulates, keeping water consistently clean and clear, so you don’t have to constantly add chlorine after every use. And it uses up to 75% less chlorine*, so water feels softer, is less irritating to skin and surfaces are protected.
A little tilt doesn’t stop your System from being a champion in swim spa water care maintenance; consider it just a personality quirk!
Tips to correct the tilt and check the SmartChlor level
1. Adjust the System
If you simply don’t like the way your FROG @ease Sanitizing System seems like it’s on a mission to tilt, you can adjust it.
Take the System out of the water. Drain the water from it by holding it over the swim spa – this may help reset the granules inside and resolve the tilting
2. Check SmartChlor Cartridge
Keeping tabs on your SmartChlor levels is key to ensuring your FROG @ease Sanitizing System performs at its best.
FROG @ease makes this super simple. If the System is upside down in the water, it’s time to check it out, test the water and take the necessary action.
If it’s tilting, it’s probably fine, but you can always test the water with FROG @ease Test Strips.
If the System tilts ¾ over in the water – add a packet of FROG Maintain® for Swim Spas. It’s a nonchlorine maintenance shock that keeps water sparking clean and gives you an extra week on your SmartChlor Cartridge.
Test the water with FROG @ease Test Strips – if the Out Indicator on the bottle is darker than the top tab on the Test Strip, you need to replace the SmartChlor Cartridge.
Replace it promptly to maintain a clean and inviting swim spa.
3. When to Replace the SmartChlor Cartridge
Knowing when to replace your SmartChlor cartridge is essential to keeping your swim spa water clean and clear at all times. SmartChlor Cartridges are designed to last up to 3 – 4 weeks, depending on the size and use of your swim spa. Replace the SmartChlor Cartridge when the FROG @ease Sanitizing System flips completely upside down in the water.
When you replace the SmartChlor Cartridge, hook the old SmartChlor Cartridge onto the tether and set it in the swim spa tethered to a rail. This will use up any remaining SmartChlor, so you get the full use of every granule!
The SmartChlor Cartridge is translucent, so when you look inside you can see if any SmartChlor is inside of it or not.
The blue Mineral Cartridge lasts 4 months. After 4 months, replace the FROG @ease for Swim Spa System with a new one. Test your water—depending on the last drain and refill you‘ve done and the quality of your water, this might be a good time to drain and refill.
Now you know that a tilting FROG @ease System is no big deal. When it’s rotated over ¾ in the water, it’s time for FROG Maintain for Swim Spas. An upside–down system tells you it’s time to replace it.
Simple, right? And, keeping your swim spa clean and clear with FROG @ease is simply amazing!
*Compared to the minimum ANSI recommended chlorine level of 2.0 ppm for a hot tub.
Check out all our FROG swim spa products here or sign up for our newsletter for more information.
Find a Dealer
FROG products can be purchased from local dealers in your area. Over the past 20 years, we have built a strong nation-wide network of dealers that carry our products and can service your needs. For this reason we do not sell our products on-line or directly to the pool or spa owner.